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Tuesday, April 10
 

TBA

PRE-CONFERENCE INTERACTIVE WORKSHOP DAY
Smaller group, hands-on, and interactive – the workshop sessions allow you to focus on trending topics and share challenges with fellow attendees and your workshop leaders. Attend to get a solid foundation of strategies, trends and how to’s before the start of the main, two-day conference – and, find out why the workshops are consistently rated as valuable time spent!

Tuesday April 10, 2018 TBA
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

7:45am

Registration | Continental Breakfast + Networking
Enjoy complimentary coffee, tea and breakfast as you meet your workshop leader and fellow attendees.

Tuesday April 10, 2018 7:45am - 8:00am
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

8:00am

Workshop A: Personas, Journey Maps and Processes in the Digital Workplace
C5 Insight

One of the top reasons employees do not engage is a disconnection between their digital workplace experience, and overall productivity. Technology solutions can become so complex and difficult to use, that employees feel that they are working for technology – rather than the other way around.

Join your peers for an interactive session featuring group activities, discussion, best practices, and take-away tools, including how to: 

  • Identify what personas look like and how they will impact the digital workplace
  • Discuss when/where/how they should be used/considered
  • Discover the starting point for persona definitions – and how to strategically expand from there
  • Demonstrate how to parse survey data into Challengers, Contributors and Champions
  • Define a journey map as a foundation to understand how employees want to engage, and what will cause them to disengage
  • Identify and define processes to bring quick wins and long-term productivity to your work group 
  • Handout: Persona Template, Process Best Practices and Sample Survey
Tricia Desso-Cox, Managing Director
C5 Insight 

Speakers
avatar for Tricia Desso-Cox

Tricia Desso-Cox

Managing Director, C5 Insight
Tricia Desso-Cox has over 20 years of experience in customer engagement and user training delivery on several platforms and processes, as well as 10 years of business critical operations management for global enterprise, master data management, business process design and business... Read More →


Tuesday April 10, 2018 8:00am - 10:00am
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

10:00am

Morning Stretch Break, Refreshments + Networking
Stand up and stretch and grab some refreshments as we switch over to the next workshop.

Tuesday April 10, 2018 10:00am - 10:15am
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

10:15am

Workshop B: Leverage a Digital Workplace for Improved Communication and Collaboration Among Remote, Virtual, or Non-desk Employees
Eloquor Consulting

Technology is rapidly changing the employee experience, particularly for those not tied to a desk. It enables these employees to effectively engage across distance and time zones, making them feel more connected than ever. Understanding the potential helps you gain the support and funding you need. Once issues of access and security are resolved, a world of opportunity opens.

 

During this workshop, you will learn how to engage your dispersed workforce through your digital workplace, including how to:

  • Research techniques that help you identify opportunities
  • Use different technologies to drive improved communication and collaboration
  • Analyze business ROI ideas to help you sell your plan
  • Keep your digital workplace great for the long-haul
Stacy Wilson, President

Eloquor Consulting 

Speakers
avatar for Stacy Wilson

Stacy Wilson

President, Eloquor Consulting


Tuesday April 10, 2018 10:15am - 12:15pm
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

12:15pm

Lunch On Your Own, But Not Alone
Stop by the registration table for nearby suggestions for lunch recommendations. Feel free to dine with a group or go out on your own. **Lunch cost is on your own.

Tuesday April 10, 2018 12:15pm - 1:45pm
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

1:45pm

Workshop C: Using Social Collaboration Platforms and Innovation to Drive People Connectivity
Slalom Consulting

Across the world, change is happening in the workplace from an employee engagement perspective. Industry trends show that half of the workforce will be millennials by 2020 and most companies aren’t equipped to meet expectations to keep the various generational groups engaged. Research reveals that the majority of leaders believe that communications and employee engagement will be critical to achieving their vision, and despite this, only 40% of leaders are satisfied with their current approach to this. 

This session will address how we can help companies and their leaders. For the C-suite it is about driving productivity and culture and finding ways to connect a global workforce; for the HR Leader, it’s about driving connectivity and culture, and helping drive employee satisfaction; for the Communications Lead, it’s about finding the right tool to communicate and inform. Learn about an engaging collaboration tool for organizations that we’re all familiar with and use often, that creates a one-stop solution for driving connectivity amongst employees. Hear about high profile companies that have successfully driven connection and idea sharing among remote employee populations, including how to: 

 

  • Provide accessibility and drive a culture of collaboration in a global workforce
  • Create practical, meaningful conversation with distributed employees to boost productivity and innovation
  • Reduce the distance between leaders and employees and effectively cascade communications, particularly to a dispersed workforce
Graeme Hart, Practice Area Director
Slalom Consulting 

Sneha Chandrasekaran, Consultant Manager
Slalom Consulting  

Speakers
avatar for Sneha Chandrasekaran

Sneha Chandrasekaran

Consultant Manager, Slalom Consulting
Sneha Chandrasekaran is a Consultant Manager for Slalom Consulting’s NY Organizational Effectiveness practice. She has over 9 years of consulting experience, specializing in change management, strategic communications, employee engagement, and training for large scale business transformations... Read More →
avatar for Graeme Hart

Graeme Hart

Practice Area Director, Slalom Consulting
Graeme Hart has 20+ years of experience delivering organization effectiveness, employee engagement, performance improvement and transformation engagements for leading, global organizations. He brings deep expertise and experience in organization effectiveness, employee engagement... Read More →


Tuesday April 10, 2018 1:45pm - 3:45pm
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

3:45pm

Close of Workshop Day
Close of Pre-Conference Workshop Day.  See you tomorrow at 7:45 am for Day One of the General Session.

Tuesday April 10, 2018 3:45pm - 3:46pm
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611
 
Wednesday, April 11
 

TBA

GENERAL SESSION DAY 1
Wednesday April 11, 2018 TBA
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

8:00am

Registration | Badges, Breakfast & Beverages
Sign-in, pick up your materials and enjoy a continental breakfast before we start the day

Wednesday April 11, 2018 8:00am - 8:30am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

8:30am

Chairperson's Welcome & Speed Networking -- Get to Know Your Fellow Attendees
Get to know your fellow peers, their biggest Internal Communication challenges, and a few fun facts.

Alison Kendrick, Director of Marketing

C5 Insight 

Moderators
avatar for Alison Kendrick

Alison Kendrick

Director of Marketing, C5 Insight
Alison Kendrick, Marketing Director of C5 Insight, launched her career in sales and account management before transitioning to marketing. She has spent more than a decade serving sales teams by turning strategies into tactical marketing programs and content for Mood Media (formerly... Read More →

Wednesday April 11, 2018 8:30am - 9:15am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

9:15am

Engaging and Informing a Global & Offline Workforce
Crown Equipment Corporation
When IT determined that the company’s outdated and difficult to manage intranet needed to be redesigned, the Internal Communications Team at Crown Equipment Corporation saw an opportunity to improve the user experience as well as increase employee engagement and productivity. Using SharePoint Online, Crown was able to build a new intranet to strengthen communication and innovation among their employees.

 

Discover how to execute a successful intranet refresh through implementing a governance and content-management strategy, including how to:

 

  • Utilize the power of analytics in determining who your change champions are
  • Establish a strong governance document, using it as a tool to stop detractors from halting progress
  • Develop a strategically structured Advisory Committee and empower them to spread your message throughout your organization, building the strong platform you need and rallying your less supportive peers  

 

Marissa Lundstrom, Internal Communications Manager

Crown Equipment Corporation


Speakers
avatar for Marissa Lundstrom

Marissa Lundstrom

Internal Communications Manager, Crown Equipment Corporation
Marissa is the Manager of Internal Communications at Crown Equipment Corporation. Her team is responsible for managing the internal communication strategy at Crown as well as supporting employee engagement through the creation of inspiring, informing and engaging content across traditional... Read More →


Wednesday April 11, 2018 9:15am - 9:50am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

9:50am

Fake News: Reinforcing Policies and Goals Through Team Member Success Stories
U-Haul International, Inc.

 If you produce a company newsletter or newsmagazine, you are engaged in corporate propaganda posing as news. In other words, fake news. It’s true. Get over it. It’s nothing to be ashamed of…and it works!

 

Hear how the U-Haul News team uses online and print news channels to turn stale press releases, boring memos and dull policy bulletins into engaging team-member success stories that celebrate individual accomplishments and highlight why policies and programs are in place.

 

Whether your employees are millennials whose phones are never more than arm's reach away or 55-year-olds who still read the newspaper every morning before work, you will learn how to create stories that will keep them engaged and informed, including how to:

  • Solicit stories beyond the C-Suite and policymakers
  • Use team-member voices, rather than the policymaker, to tell the story
  • Engage employees in the storytelling process
  • Tell team-member success stories to model desired results

Tom Prefling, Director, Internal Communications

U-Haul International, Inc.


Speakers
avatar for Tom Prefling

Tom Prefling

Director, Internal Communications, U-Haul
Tom Prefling has more than 40 years of experience in communications, training and development, multimedia, video and film production, and production management. He is the director of Internal Communications for U-Haul International, and has worked for U-Haul for 23 years. His areas... Read More →



Wednesday April 11, 2018 9:50am - 10:25am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

10:25am

Morning Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday April 11, 2018 10:25am - 10:45am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

10:45am

Interactive Session
Zoom, The Delight is in the Details: Understanding Your Audience
C5 Insight
Teams will work together to put a series of images together in the correct order. You will learn how much detail to provide based on the persona you’re serving content to. 

Speakers
avatar for Tricia Desso-Cox

Tricia Desso-Cox

Managing Director, C5 Insight
Tricia Desso-Cox has over 20 years of experience in customer engagement and user training delivery on several platforms and processes, as well as 10 years of business critical operations management for global enterprise, master data management, business process design and business... Read More →


Wednesday April 11, 2018 10:45am - 11:25am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

11:25am

Seizing Moments of Microboredom: Storytelling to Drive Brand Engagement, Two Minutes at a Time
Newell Brands
Using a mobile news app for employees as a storytelling platform, Newell Brands is driving employee engagement and experience for its 40,000 global employees. Reaching employees where they are – on their mobile devices – bypasses the traditional hurdles of intranets and focuses the content on short stories designed to inform, involve and inspire. It also empowers employees to do two things: create their own brand stories and share content with their social networks.

 

Following this discussion, you will learn how to share brand stories that will connect and engage your employees to the brand mission, including how to:

  • Consider a mobile app as a storytelling platform, both inside and outside the organization
  • Understand why storytelling within an app focuses you on telling great stories and cutting out the clutter and other noise
  • Rethink your content approach from the typical is it internal vs. is it external and have it be all about great stories
  • Launch an app, from concept through pilot to launch to every day care and feeding

 

Jason Anthoine, Vice President, Corporate Communications

Newell Brands


Speakers
avatar for Jason Anthoine

Jason Anthoine

Vice President, Corporate Communications, Newell Brands
Jason Anthoine leads global corporate communications for Newell Brands, a Fortune 500 company with more than 200 brands that are at the heart of life for hundreds of millions of consumers where they live, learn, work and play.   When Jason was growing up, his dad worked at a school... Read More →



Wednesday April 11, 2018 11:25am - 12:00pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

12:00pm

Lunch On Your Own, But Not Alone | Reservations are Booked!
Reservations have been made at a number of local restaurants. Don't miss this opportunity to have lunch with your peers at a local Chicago hot spot! 

**Everyone is financially responsible for their own lunch.

Wednesday April 11, 2018 12:00pm - 1:30pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

1:30pm

Emerging Tech Talks: Live Demonstrations, Open Q&A, No-Pressure Setting
Ask your most pressing questions to some of the top internal communication technologies available. You'll have the opportunity to see an in-depth, behind the scenes demonstration. You'll have have the option throughout the two days to see how specific tools can solve your most pressing challenges and easily integrate into your existing internal communications strategy. 

Wednesday April 11, 2018 1:30pm - 2:10pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

2:10pm

Interactive Session
Drafting Strategies To Engage And Inform Employees Everywhere
Eloquor Consulting

What’s your strategy for communicating with remote, virtual, or non-desk workers? What makes your workers unique? What channels work best? What new channels should you incorporate? 

 

Roll up your sleeves and draft a strategy that addresses your organization’s unique challenges. Bring knowledge of your organization’s goals and employee demographics.

 

In just 35 minutes you’ll have a strong start on a strategy that helps you make decisions, including how to:

  • Implement step-by-step stakeholder analysis that underpins the strategy
  • Identify and prioritize important factors related to dispersed employees
  • Establish what questions to ask before making decisions

 

Stacy Wilson, President

 Eloquor Consulting


Speakers
avatar for Stacy Wilson

Stacy Wilson

President, Eloquor Consulting


Wednesday April 11, 2018 2:10pm - 2:50pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

2:50pm

Afternoon Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday April 11, 2018 2:50pm - 3:10pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

3:10pm

Engaging with Gen Z – The Newest Members of Your Non-desk Workforce!
Charlotte Russe

At Charlotte Russe 55% of the workforce is now Gen Z across the fleet of over 500 stores. This next generation is different than their millennial predecessor and communication has to be more visual than ever!

 

Hear what Charlotte Russe has done to connect the Gen Z frontline and their Millennial managers with a Gen X/Baby Boomer leadership team. Learn how to effectively communicate and engage the different generations in your non-desk workforce, including how to:

  •  Recognize key differences with Gen Z employees vs. Millennials
  • Communicate with Gen Z in their language
  • Connect with these digital employees through multiple channels including “old school” non-digital channels

 

Krystal Saucedo, Manager of Training & Communications

 Charlotte Russe


Speakers
avatar for Krystal Saucedo

Krystal Saucedo

Manager of Training & Communications, Charlotte Russe
Krystal Saucedo is a millennial leader who has been with Charlotte Russe for over 5 years. She is newer to the Communications team, but has a strong background in engagement and culture with her learning and development HR experience. Having held positions in restaurants, resorts... Read More →



Wednesday April 11, 2018 3:10pm - 3:45pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

3:45pm

Interactive Expert Speaker Panel
Get Your Dispersed Workforce Communication Questions Answered
Still have questions? Get them answered now. Dive into topics you want to hear more about & collaborate with your peers on the hottest topics of the day.

Moderators
avatar for Alison Kendrick

Alison Kendrick

Director of Marketing, C5 Insight
Alison Kendrick, Marketing Director of C5 Insight, launched her career in sales and account management before transitioning to marketing. She has spent more than a decade serving sales teams by turning strategies into tactical marketing programs and content for Mood Media (formerly... Read More →

Wednesday April 11, 2018 3:45pm - 4:45pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

4:45pm

Close of Day One | Networking & Cocktails
Enjoy complimentary drinks on us as you continue the conversation with your peers. 

**Please wear your name badges

Wednesday April 11, 2018 4:45pm - 6:30pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

7:00pm

Dinner | Reservations are Booked!
Want to keep the conversation going? Join a group of attendees for dinner at a local Chicago hot spot. 

Sign-up with an ALI team member to join a group at tonight's dine-around. Reservations have been made. 

**Everyone is on their own financially.

Wednesday April 11, 2018 7:00pm - 8:30pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611
 
Thursday, April 12
 

TBA

GENERAL SESSION DAY 2
Thursday April 12, 2018 TBA
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

8:00am

Continental Breakfast & Networking
Coffee and continental breakfast will be ready at 8:00 a.m.

Thursday April 12, 2018 8:00am - 8:30am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

8:30am

How to Reach and Engage Your Global Workforce With One Powerful Employee App
Fortune Brands Home & Security, Inc.

Fortune Brands Home & Security, Inc. creates products and services that help fulfill the dreams of homeowners and help people feel more secure. The Company's trusted brands include Master Lock and Sentry Safe security products, MasterBrand Cabinets, Moen plumbing products and Therma-Tru entry door systems.

 

With more than 30 U.S. locations and 10,000 U.S. non-desk workers, the communications team set out to make communications easier and improve employee engagement through one employee app.

 

Take this journey with Fortune Brands and learn how they were able to connect all employees with one powerful app, including learning:

 

  • How the organization uses the app and what are their future plans  
  • Analyzing the current metrics collected
  • What are the reasons for success
  • Lessons learned when using an employee app

 

Jennifer Rataj, Communications Manager,

Fortune Brands Home & Security


Speakers
avatar for Jennifer Rataj

Jennifer Rataj

Senior Manager, Corporate Communications, Fortune Brands Home & Security, Inc.
Jennifer Rataj is a communications professional with 10+ years of experience enhancing organizations’ images to external and internal audiences. She is a creative, persuasive and organized leader with exceptional ability to manage high-stakes projects, direct vendors and associates... Read More →



Thursday April 12, 2018 8:30am - 9:10am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

9:10am

Keeping Global Teams in Step with Technology: Learning to Develop a Technically Savvy, Data Centric and Digital First Workforce
Dow Jones and The Wall Street Journal

Details coming soon! 

Nikki Hotvedt, Senior Director of Internal Communications

Dow Jones and The Wall Street Journal  


Speakers
avatar for Nikki Hotvedt

Nikki Hotvedt

Senior Director of Internal Communications, Dow Jones and The Wall Street Journal
Nikki Hotvedt is the Senior Director of Internal Communications for Dow Jones and The Wall Street Journal, leading communication activities for offices in more than 40 countries across the globe. Working hand in glove with the Technology and Innovation teams, Nikki drives strategic... Read More →


Thursday April 12, 2018 9:10am - 9:45am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

9:45am

Morning Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Thursday April 12, 2018 9:45am - 10:05am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

10:05am

How To Turn A Manufacturing Plant Into A Best-in-Class Employee Communication Hub
Tenneco + The Grossman Group
In the manufacturing industry, plant employees are the heart of a company. Connecting employees to what matters most to the company and plant is vital, and communicating with employees in a plant environment comes with many challenges and poses some of the toughest work for communications teams and plant leaders.
 
For Tenneco, improving communication in their plants became top priority with more than 80 plants around the world, important business and operations changes being introduced, and a commitment to improve employee engagement.
 
In this session, you’ll learn first-hand how the company’s Global Internal Communications team, together with The Grossman Group, was able to successfully engage their offline employees, including how to:
 
  • Assess the health of your organization’s communication strategies
  • Measure the effectiveness of your employees leaders
  • “Triage” work spaces with the most direct communications and business needs
  • Use “self-service” tools, templates and resources for your network of leaders, HR and communications teams around the world
 
 
Lisa Hartenberger, Director, Global Communications
Tenneco
 
Kate Bushnell, President
The Grossman Group

Speakers
avatar for Kate Bushnell

Kate Bushnell

President & Senior Thoughtpartner, The Grossman Group
Kate is President of The Grossman Group and leads the team of thoughtpartnersTM to deliver innovative and strategic communication solutions for clients that address their everyday and defining business challenges. She works with leaders across | a variety of functions and industries... Read More →
avatar for Lisa Hartenberger

Lisa Hartenberger

Director, Global Communications, Tenneco



Thursday April 12, 2018 10:05am - 10:40am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

10:40am

Interactive Session
Discuss Your Biggest Non-Desk, Front-Line, and Offline Communication Challenges with Your Peers and Thought Leaders
You let us know your biggest internal communications challenges and we've asked thought-leaders to help you solve them. 

As a group, all participants will be asked to provide their own solutions, tips, and tricks.

Speakers
avatar for Tricia Desso-Cox

Tricia Desso-Cox

Managing Director, C5 Insight
Tricia Desso-Cox has over 20 years of experience in customer engagement and user training delivery on several platforms and processes, as well as 10 years of business critical operations management for global enterprise, master data management, business process design and business... Read More →


Thursday April 12, 2018 10:40am - 11:15am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

11:15am

Making a Big Impact With a Small Team and Limited Budget
Lawson Products

The communications team at Lawson Products was challenged to help tap, share and institutionalize the product and tribal knowledge held by our 1,000 person sales team. They had three months, almost no budget and limited internal resources to deliver a solution and drive engagement.

Learn how to engage your dispersed workforce, including: 

  • Selecting of MS Teams & Stakeholder Buy-In
  • Deployment considerations
  • Launching the app, engaging employees and driving adoption
  • Lessons learned & success stories
  • What’s Next
Cathy Marcheschi, Director, Corporate Communications & Change Management

Lawson Products 

Scott Fournier, Senior Director Information Technology

Lawson Products 


Speakers
avatar for Scott Fournier

Scott Fournier

Senior Director, Information Technology, Lawson Products
Scott Fournier is an IT leader with 18 years of experience delivering technology solutions that drive business performance.  He has extensive experience working with manufacturing and distribution organizations to improve operational efficiencies through data analytics and information... Read More →
avatar for Cathy Marcheschi

Cathy Marcheschi

Director, Corporate Communications & Change Management, Lawson Products
Cathy has a passion for communications work and has been in this field for over 20 years; she’s worked for companies such as The Prudential, Midas, Equity Office, Baker & McKenzie, U.S. Robotics (now a division of UNICOM Global) and Lawson Products.  Like most of you, her experience... Read More →



Thursday April 12, 2018 11:15am - 11:50am
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

11:50am

1:20pm

Finding Your Employee Voice: How to Engage a Dispersed Mobile Workforce
UCHealth

Bucking the trend in healthcare, UCHealth’s workforce is younger and more plugged-in to digital devices. In addition to communicating with a dispersed, mobile workforce, these demographics also posed a challenge when it came to employee engagement.

 

UCHealth had to learn how to best reach and communicate with employees across many different facilities who are driven by meaningful work. In response, UCHealth tore up their annual engagement survey in lieu of a process that is transparent and in real time.

 

Learn how to engage your digitally connected workforce, including how to:

 

  • Identify key aspects of engagement that drive your workforce
  • Design a real time survey process as well as supporting communications to engage your employees
  • Understand the role of leadership in the communications and employee engagement process
  • Take into account the importance of transparency and authenticity in delivering results

 

 

Ligita Cunningham, Manager Employee Engagement and Retention

 UCHealth

 

Lauren Hunter, Internal Communications Strategist

UCHealth


Speakers
avatar for Ligita Cunningham

Ligita Cunningham

Manager Employee Engagement and Retention, UCHealth
Ligita Cunningham has a Bachelor’s degree in Community Health, an MBA in Health Administration and is currently completing an MPH in Global Health Disparities. Prior to working at UCHealth she worked at the Children’s Hospital in Denver and interned at the World Health Organization... Read More →
avatar for Lauren Hunter

Lauren Hunter

Internal Communications Strategist, UCHealth
Lauren Hunter wears two hats at UCHealth. As a member of the internal communications team, Lauren is responsible for communicating organizational initiatives and day-to-day operational information to its more than 20,000 employees. As a member of the HR analytics team, Lauren is also... Read More →



Thursday April 12, 2018 1:20pm - 2:05pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

2:05pm

Conference Recap + Chairperson's Presentation: 5 Megatrends to Create a Successful Employee-Centric Digital Workplace
C5 Insight

Digital transformation is happening in every organization today.  But the results are often more negative than positive.

 

In the past, employees struggled to find ways to connect with each other – today they are struggling to find time when they can disconnect and get work done.  Finding documents in archaic paper-based systems could be time consuming and frustrating – in today’s digital workplace it is even worse, with employees reporting that they spend an average of 20% of their time looking for information.  Intranets can turn these trends around – but success requires people-centric planning and processes.

 

You will learn the 5 megatrends that shape success – or failure – and how you can apply them to your organization, including how to:

 

  • Implement 10 practical tips that you can apply to immediately improve your digital workplace strategy
  • Engage and inform employees through your digital workplace
  • Communicate more effectively based on employee personas
  • Improve search capabilities resulting in improved productivity

 

Alison Kendrick, Director of Marketing

C5Insight 


Speakers
avatar for Alison Kendrick

Alison Kendrick

Director of Marketing, C5 Insight
Alison Kendrick, Marketing Director of C5 Insight, launched her career in sales and account management before transitioning to marketing. She has spent more than a decade serving sales teams by turning strategies into tactical marketing programs and content for Mood Media (formerly... Read More →


Thursday April 12, 2018 2:05pm - 2:50pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

2:50pm

Close of Conference
Thank you for joining us at the 2nd Internal Communications for a Dispersed Workforce conference. Be sure to check dropbox for presentations and a contact list to keep in touch with your peers!

Thursday April 12, 2018 2:50pm - 3:00pm
Wheaton Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611