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2nd Internal Communications for a Dispersed Workforce has ended
Workshop [clear filter]
Tuesday, April 10
 

8:00am PDT

Workshop A: Personas, Journey Maps and Processes in the Digital Workplace
C5 Insight

One of the top reasons employees do not engage is a disconnection between their digital workplace experience, and overall productivity. Technology solutions can become so complex and difficult to use, that employees feel that they are working for technology – rather than the other way around.

Join your peers for an interactive session featuring group activities, discussion, best practices, and take-away tools, including how to: 

  • Identify what personas look like and how they will impact the digital workplace
  • Discuss when/where/how they should be used/considered
  • Discover the starting point for persona definitions – and how to strategically expand from there
  • Demonstrate how to parse survey data into Challengers, Contributors and Champions
  • Define a journey map as a foundation to understand how employees want to engage, and what will cause them to disengage
  • Identify and define processes to bring quick wins and long-term productivity to your work group 
  • Handout: Persona Template, Process Best Practices and Sample Survey
Tricia Desso-Cox, Managing Director
C5 Insight 

Speakers
avatar for Tricia Desso-Cox

Tricia Desso-Cox

Managing Director, C5 Insight
Tricia Desso-Cox has over 20 years of experience in customer engagement and user training delivery on several platforms and processes, as well as 10 years of business critical operations management for global enterprise, master data management, business process design and business... Read More →


Tuesday April 10, 2018 8:00am - 10:00am PDT
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

10:15am PDT

Workshop B: Leverage a Digital Workplace for Improved Communication and Collaboration Among Remote, Virtual, or Non-desk Employees
Eloquor Consulting

Technology is rapidly changing the employee experience, particularly for those not tied to a desk. It enables these employees to effectively engage across distance and time zones, making them feel more connected than ever. Understanding the potential helps you gain the support and funding you need. Once issues of access and security are resolved, a world of opportunity opens.

 

During this workshop, you will learn how to engage your dispersed workforce through your digital workplace, including how to:

  • Research techniques that help you identify opportunities
  • Use different technologies to drive improved communication and collaboration
  • Analyze business ROI ideas to help you sell your plan
  • Keep your digital workplace great for the long-haul
Stacy Wilson, President

Eloquor Consulting 

Speakers
avatar for Stacy Wilson

Stacy Wilson

President, Eloquor Consulting


Tuesday April 10, 2018 10:15am - 12:15pm PDT
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611

1:45pm PDT

Workshop C: Using Social Collaboration Platforms and Innovation to Drive People Connectivity
Slalom Consulting

Across the world, change is happening in the workplace from an employee engagement perspective. Industry trends show that half of the workforce will be millennials by 2020 and most companies aren’t equipped to meet expectations to keep the various generational groups engaged. Research reveals that the majority of leaders believe that communications and employee engagement will be critical to achieving their vision, and despite this, only 40% of leaders are satisfied with their current approach to this. 

This session will address how we can help companies and their leaders. For the C-suite it is about driving productivity and culture and finding ways to connect a global workforce; for the HR Leader, it’s about driving connectivity and culture, and helping drive employee satisfaction; for the Communications Lead, it’s about finding the right tool to communicate and inform. Learn about an engaging collaboration tool for organizations that we’re all familiar with and use often, that creates a one-stop solution for driving connectivity amongst employees. Hear about high profile companies that have successfully driven connection and idea sharing among remote employee populations, including how to: 

 

  • Provide accessibility and drive a culture of collaboration in a global workforce
  • Create practical, meaningful conversation with distributed employees to boost productivity and innovation
  • Reduce the distance between leaders and employees and effectively cascade communications, particularly to a dispersed workforce
Graeme Hart, Practice Area Director
Slalom Consulting 

Sneha Chandrasekaran, Consultant Manager
Slalom Consulting  

Speakers
avatar for Sneha Chandrasekaran

Sneha Chandrasekaran

Consultant Manager, Slalom Consulting
Sneha Chandrasekaran is a Consultant Manager for Slalom Consulting’s NY Organizational Effectiveness practice. She has over 9 years of consulting experience, specializing in change management, strategic communications, employee engagement, and training for large scale business transformations... Read More →
avatar for Graeme Hart

Graeme Hart

Practice Area Director, Slalom Consulting
Graeme Hart has 20+ years of experience delivering organization effectiveness, employee engagement, performance improvement and transformation engagements for leading, global organizations. He brings deep expertise and experience in organization effectiveness, employee engagement... Read More →


Tuesday April 10, 2018 1:45pm - 3:45pm PDT
Streeterville Rm, 2nd Fl, Hilton Suites Chicago Magnificent Mile 198 E. Delaware Pl., Chicago, IL 60611
 
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